Refund & Returns Policy
We are committed to your satisfaction. If you are not completely happy with your Zafiro Glow Mask, we offer a 30-day money-back guarantee.
Conditions for Refund
How to Return
To be eligible for a full refund, your order must be returned within 30 days of receipt. The product must be unused, in its original packaging, and in perfect condition. Please ensure all accessories and the original box are included.
Once we receive your returned item, we will process your refund to your original payment method within 5-7 business days. Refunds are typically processed within 2-3 business days after we receive the item.
Refund requests are subject to a 10% restocking fee for any items returned after 30 days or for items that are damaged, defective, or returned for any reason other than dissatisfaction.